Tourism & Disability label

Tourisme et Handicap is a state brand awarded to tourism professionals who engage in a quality approach focused on accessibility for all, in particular people with disabilities.

In 2022, there are 8 structures with the Tourism and Handicap label in the Ardennes: 2 furnished tourist accommodation, 5 museums and places to visit, 1 hiking trail.

Who is it for?

• Tourist accommodation (furnished, campsites, hotels, etc.)
• Restaurants, tourist sites (monuments, museums, etc.)
• Natural sites (gardens, regional parks, hiking trails, etc.)
• Sports activities (swimming pools, beaches, boating, etc.)
• Cultural and leisure activities (theatre, theme parks, etc.)
• Information points (tourist offices, etc.)

What's the point ?

• Offer a adapted reception to people with disabilities;
• Make the accessibility of its structure visible to the public concerned;
• Unite its employees around a responsible project.

What advantages?

• Competitive advantage: you attract new loyal customers;
• You communicate reliable information on the accessibility of your structure;
• Recognition of the accessibility of 2 to 4 types of handicap;
• Training of your staff in the reception of people with disabilities, improvement of their knowledge;
• Anticipation of new legislation.

How does it work?

• Take note of the criteria of the label, they are accessible online on the website of the Directorate General for Enterprises ;
• Complete an online self-assessment by following this link: Welcome to the “Tourism Quality” evaluator (entreprises.gouv.fr) ;
• Contact Stéphanie Drothier, Tourism and Handicap assessor for the Ardennes, who will take care of submitting your application file online, can advise you and organize the assessment visit;
• Evaluation visit: once the work is finished, a pair of evaluators (a tourism professional and a disability professional) comes to examine your site from every angle;
• The regional commission studies the file submitted by the evaluators and attributes the mark with the types of handicap granted (minimum 2 types of handicap);
• For the departments of the former Champagne-Ardenne region, this commission meets twice a year, in Troyes;
• The site is labeled for 5 years.

Internet presence

• You appear on the search engine for T&H labeled sites (DGE website);
• Your accessibility appears on most online ad sites as well as on the sites of institutional organizations (OT, ADTEtc.).

How much does it cost ?

• Free departmental support and labeling visit;
• No membership fees or dues;
• Panel (not mandatory): €200 excl. tax / €240 incl. tax.

Website 

https://www.tourisme-handicap.gouv.fr